Effective Date: August 25, 2018
Once you register or accept an invite, we ask you for certain information that is necessary for Shuffle to be useful to you. This information is voluntarily provided to us by you. As of the effective date of this Agreement, we ask you to provide your name, email address, location, and preferred gender pronoun, a unique username, profile picture and information regarding your interests. Any information you choose to add to your profile, like collections, summaries or stories, is entirely voluntary, but will be viewable by other users and visitors to the website, and may generate content for other users whose interests and expertise are similar to your own. You may also submit additional content by creating posts, including pictures, videos, audio recordings, and written materials, which will be associated with your username and profile. Please keep in mind that when you add publish content to your profile, publish a post or add basic details such as profile picture and name, that all of these are public by default, and thus viewable to anybody until you modify the relevant visibility setting. Finally, we might also record information about different behaviors or functionalities that you use on the site, to help us understand how Shuffle is being used, and provide a better service to you.
When you communicate with us (via email, phone, through the Shuffle website, or otherwise), we may maintain a record of your communication.
Shuffle connects you with others who share the same interest as you, and as such, the PII or the information that we collect from and about you to enable us to do that. We may also use PII for the following purposes: (a) to verify your identity while logging in; (b) to help you locate other users with similar interests and expertise; and (c) to otherwise perform functions associated with our service. Any information that we gather about how you might (or might not) be using certain functionalities helps us improve our service and features. We use General Technical Information to gain insights on how our users use our site in order to further enhance our service, as well as to help debug incase of reported issues. Finally, a word on emails. We send two kinds of emails - administrative/transactional and informational. The former includes information related to your account, and cannot be turned off. The latter includes newsletters, notifications, and updates about the service. You may stop receiving emails from us by letting us know or clicking the unsubscribe link at the bottom of the email.
We take the security of your personal information seriously and use appropriate technical and organizational measures to protect your personal information against unauthorized or unlawful processing and against accidental loss, destruction or damage. We use encryption (HTTPS/TLS) to protect data transmitted to and from our site. We also limit access to personal information about you to employees who reasonably need access to it to provide products or services to you, or in order to do their jobs. However, because no security system can be 100% effective, we cannot completely guarantee the security of any information we may have collected from or about you. In addition, we have no control over the security of other web sites on the Internet that you might visit even when a link may appear to those web sites from our site. Finally, for additonal security, we do not use passwords for authentication and instead email you a link to login on any device where you are not previously logged in. If you believe your email is compromised or do not have access to it anymore, please contact us.
We retain PII for as long as your account is active. You may delete your Shuffle account at any time by contacting us. We will delete your profile and other PII though it may take up to 14 days for us to do so. We may also choose to anonymize certain of the information you provide to us so that it can no longer be attributed to you if we would like to retain it for longer periods of time. Please note on deleting your account, you will no longer have a Shuffle profile. Your profile or content may show up in search engines for a few days until their indexes are updated.
We use certain user analytics applications such as Google Analytics, Segment, Mixpanel, Heroku, NewRelic and Intercom to monitor user behavior, track product usage and website performance. Some of these applications may be capable of tracking your online activities over time and across third-party Web sites. We use these tools in a limited capacity, and unfortunately, offer do not support Do-Not-Track yet.
Shuffle is not intended for users under the age of 13, and we do not knowingly collect any personal information from children under 13. If we become aware that a person submitting information is under 13, we will attempt to delete the information as soon as possible. According to our Terms of Service, all members represent that they are at least 13.
Shuffle is hosted in the United States. By using Shuffle, you authorize us to transfer, store, and use your information in the United States and any other country where we operate.