A senior member of HKS’ Global Knowledge Services team. Provide knowledge management leadership for strategic initiatives as part of workgroups that span sectors, offices and all levels of the firm. Develop strategic knowledge content on an intranet that supports over 1400 employees in over twenty offices across the globe.

Managed collections and resources that provided inspiration to designers, including books, periodicals, digital subscriptions, and samples of clothing, bags, and other items. Curated our brand archives and heritage resources. Developed our internal competitive intelligence service which communicated competitor and industry information to all employees.

Provided reference services to general public. Developed volunteer program for brand new library branch and coordinated the branch volunteer and community service program. Designed and taught classes on improving computer and research skills. Processed new books and arranged new book displays. Prepared monthly exhibits. Contributed to collection development.