Handle a range of duties across multiple client accounts + provide support for internal company projects as assigned

Assist the Estate Manager/Executive Personal Assistant + Principals with projects as assigned

Supervise 50 tutors who in turn provide support to 100 students per semester; Recruit, interview, hire, + train approximately 30 new tutors per semester to fulfill all tutor requests; Collaborate with multiple parties including faculty, deans, + administrative staff to complete paperwork, obtain tutor nominations, increase visibility, + market the program through targeted emails and Facebook posts

Promoted from Technician in August 2019; Managed 3 technicians including scheduling shifts and new technician training; Organize + provide day-of support for 30 events per semester; Facilitate communication between Public Events staff, independent contractors, + external clients; Interview candidates for new Technical Director and provide recommendations on hiring decisions

Coordinated within the Public Events office and with other departments on campus to support clients and provide excellent customer service, addressing problems before they arise; Supported expansion from three to eleven summer conferences, resulting in an increase from $153,000 to $695,000 in revenue

Lead a team of volunteers to register voters at concerts + community events following all registration protocol; Plan + run voter registration drives at the Claremont Colleges + other local universities; Ad-hoc support + administrative tasks including bimonthly newsletter using MailChimp